Chaudhry‐Lawton, Rani; Terry, Angela - In: Industrial and Commercial Training 23 (1991) 7
, the “what” and “how”, and results orientation. Interpersonal skills training is not only about raising awareness but about … interpersonal skills in business success. This change is charted and it is explained how financial organisations need to ensure that … the “soft” issues such as values, behaviour and interpersonal skills go hand in hand with the traditional “hard” elements …
