In this paper, we attempt to link the International Transparency index with economic development, specifically entrepreneurial activity. Using data collected through Global Entrepreneurship Monitor (GEM), CIA's World Factbook and the 1997 Transparency International, we found that overall...

Micro-enterprises represent significant proportions of small firms in most economies yet they are not routinely profiled or studied. This paper examines business processes and activities of micro home-based businesses (HBB) from an empirical study of 522 firms in New Zealand. Key findings...

Purpose – The purpose of this paper is to determine whether there are empirical differences in the extent and motivation of early internationalisation between indigenous and foreign-invested Chinese firms. Design/methodology/approach – Data on 3,948 firms surveyed by the World Bank in 2002...

The main purpose of CRM is to get to know the customer as well as possible, which can help a company to deliver better, more appropriate and higher added value to the customer. A strong connection with the customers is the key to their satisfaction, especially if this connection is attained...