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The determinants of retail customers' purchase intent
Menidjel, Choukri; Bilgihan, Anil - In: International journal of consumer studies 46 (2022) 6, pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
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Linking perceived price fairness, customer satisfaction, trust, and loyalty : a structural equation modeling of Facebook-based e-commerce in Bangladesh
Hride, Fabliha Tasnim; Ferdousi, Farhana; Jasimuddin, … - In: Global business and organizational excellence : GBOE 41 (2022) 3, pp. 41-54
Persistent link: https://www.econbiz.de/10013161959
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The role of perceived usefulness and perceived ease-of-use toward satisfaction and trust which influence computer consumers' loyalty in China
Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 23 (2021) 3, pp. 262-294
Persistent link: https://www.econbiz.de/10012872394
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Factors that influence customer trust and satisfaction in mobile banking : a problematization approach
Geebren, Ahmed; Jabbar, Abdul - In: International journal of e-business research : an … 17 (2021) 3, pp. 66-82
Persistent link: https://www.econbiz.de/10012605288
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Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
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Website stickiness : role of customer value, satisfaction, trust and habit
Goyal, Terjani; Dutta, Kirti - In: International journal of technology marketing : IJTMkt 15 (2021) 4, pp. 426-447
Persistent link: https://www.econbiz.de/10012693546
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Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb; Sudhakar, K. Francis; Rahul, T. - In: International journal of business information systems : … 38 (2021) 2, pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
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Relationship marketing and customer loyalty : do customer satisfaction and customer trust really serve as intervening variables?
Rizan, Mohamad; Ari Warokka; Listyawati, Dewi - In: Inventi impact: retailing & consumer services (2016) 1, pp. 39-50
Persistent link: https://www.econbiz.de/10011575870
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A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter; Salem, Heba - In: Journal of financial services marketing : JFSM 21 (2016) 4, pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
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The interrelationships between relationship marketing constructs and customer engagement dimensions
Van Tonder, Estelle; Petzer, Daniël Johannes - In: The service industries journal 38 (2018) 13/14, pp. 948-973
Persistent link: https://www.econbiz.de/10011962028