This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those...

Michael John untersucht das ausbalancierte Verhältnis von Vertrauen und Kontrolle zur Sicherstellung von Kooperationserfolg und Kooperationszufriedenheit in interdisziplinären Forschungsverbünden. Er zeigt, dass Vertrauen einen zweifachen Sonderstatus innehat, da es einerseits den positiven...

This paper tries to uncover some of the hidden factors behind poor public service delivery in the Dominican Republic. By looking at three sector cases, education, health and electricity, it is possible to observe that in this setting of low quality of public services the "middle class" is opting...