'Operations Management' is an accessible introduction to the subject that will help readers to extend their understanding of key concepts and enhance their thinking skills in line with course requirements

Operations strategy -- Process types -- Process layout types -- Facility design: supply, capacity and location -- Process technology -- Product and service design -- Process design -- Job design -- Operations planning and control -- Capacity management -- Inventory management -- Lean operations...

Purpose: The purpose of this paper is to provide a contribution to the area of behavioural operations management (OM) by identifying key challenges in the use of discrete-event simulation (DES) to model people’s behaviour in OM. Design/methodology/approach: A systematic literature review...

Purpose – To investigate the role of simulation in the introduction of technology in a continuous operations process. Design/methodology/approach – A case-based research method was chosen with the aim to provide an exemplar of practice and test the proposition that the use of simulation can...

Purpose – To provide an example of the use of system dynamics within the context of a discrete-event simulation study. Design/methodology/approach – A discrete-event simulation study of a production-planning facility in a gas cylinder-manufacturing plant is presented. The case study evidence...

Presents a simulation study of the costing of police custody operations at a UK police force. The custody operation incorporates the arrest, booking-in, interview, detention and court appearance activities. The Activity Based Costing (ABC) approach is used as a framework to show how costs are...