Purpose – The primary objective of this research is to explore whether total quality management (TQM) firms execute various quality management practices significantly differently from non‐TQM firms in the Association of South East Asian Nations (ASEAN) automotive supply chain. The study also...

Purpose: The purpose of this paper is to investigate a benchmarking project carried out by the Dubai Electricity and Water Authority (DEWA) as part of a structured benchmarking initiative. The project was based on the TRADE benchmarking methodology and this paper examines the tools, activities...

Purpose: Due to the importance of efficiency and responsiveness measures rather than just efficiency measures, this research recognizes both measures when considering overall performance of warehouse operations. Thus, the purpose of this paper is to prioritize overall performance measures...

Purpose – The purpose of this study is to examine the relationship between quality management practices as well as their impact on organisational performance in the ASEAN regional context. Design/methodology/approach – A sample of 115 data collected from automotive parts/components...

Purpose – The purpose of this study is to examine the deployment of pro‐active and re‐active practices in the implementation of green supply chain management (GSCM) and analyze their impact on environmental, economic, and intangible performance by considering business strategy as...

Purpose With increasing choice from a range of programs, improvement project selection within broader supply chain context and resource constraints has become a major research challenge. The purpose of this paper is to investigate the different criteria for selecting Six-Sigma (SS) projects...