Purpose: The purpose of this paper is to analyze the simultaneous implementation of an integrated management system (IMS) in a small and medium-sized enterprise (SME) and its impact on costs. Design/methodology/approach: Based on a case study, the paper presents and analyzes the implementation...

Purpose: Using a theoretical and empirical focus on the power stakeholders exert, the purpose of this paper is to provide a better understanding of the factors that influence the subsidiaries of multinationals’ participation in corporate social responsibility (CSR) under the pressures...

This paper seeks to describe the processes through which cross-border tourism networks emerge and to identify the main elements that foster the consolidation of shared tourism governance structures. The case study analyses a process that initiates and solidifies cross-border structures in the...

Purpose – The aim of the paper is to develop a conceptual model of the process by means of which the induced tourism image of a destination is created. The model focuses on the role tourism agents' relational networks play in this process and particularly on the effects of the links with...