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The impact of quality manageme...
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International journal of hospitality management
924
International Journal of Contemporary Hospitality Management
508
Discussion paper / Centre for Economic Policy Research
487
International journal of contemporary hospitality management
472
International Journal of Quality & Reliability Management
416
Working paper / National Bureau of Economic Research, Inc.
355
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Tourism management : research, policies, practice
309
SpringerLink / Bücher
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International journal of production research
295
Discussion papers / CEPR
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Total quality management & business excellence
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European journal of operational research : EJOR
264
International journal of productivity and quality management : IJPQM
258
International journal of quality & reliability management
246
Journal of hospitality marketing & management
232
CEPR Discussion Papers
217
The TQM Magazine
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International journal of production economics
195
Journal of hospitality and tourism insights
190
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
187
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Applied economics
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Health care management review : the journal for health care management research
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Technological forecasting & social change : an international journal
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Journal of health organization and management
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Economic modelling
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World Bank E-Library Archive
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Management science : journal of the Institute for Operations Research and the Management Sciences
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International Journal of Operations & Production Management
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Economics letters
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Socio-economic planning sciences : the international journal of public sector decision-making
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1
Assessment of critical success factors of TQM culture in hospitality sector in Kosovo
Pira, Bujar
;
Zylfijaj, Rejhane
-
2017
Persistent link: https://www.econbiz.de/10011643855
Saved in:
2
Factors influencing the choice of a
quality
certification in the Spanish hospitality industry
Djofack, Sidonie
;
Camacho Robledo, Marco Antonio
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 145-155
Persistent link: https://www.econbiz.de/10012584870
Saved in:
3
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
4
Antecedents of
quality
performance in the Philippine micro, small, and medium hospitality sector
Liu, Jen-Ming
;
Borazon, Elaine Q.
;
Santamaria, Jose …
- In:
Asia Pacific business review
27
(
2021
)
4
,
pp. 559-582
Persistent link: https://www.econbiz.de/10012623538
Saved in:
5
Hotel customer segmentation according to eco-service
quality
perception : the case of Russian tourists
Aksu, Akın
;
Albayrak, Tahir
;
Caber, Meltem
- In:
Journal of hospitality and tourism insights
5
(
2022
)
3
,
pp. 501-514
Persistent link: https://www.econbiz.de/10013272792
Saved in:
6
Organizational sustainability and TQM practices in hospitality industry : employee-employer perception
Olaleye, Banji Rildwan
;
Abdurrashid, Ibrahim
;
Mustapha, …
- In:
The TQM journal : the international review of …
36
(
2024
)
7
,
pp. 1936-1960
Persistent link: https://www.econbiz.de/10015417709
Saved in:
7
Chapter 1
Productivity
in
Hospital
Industry
Blank, Jos L.T.
;
Valdmanis, Vivian G.
- In:
Evaluating hospital policy and performance : …
,
(pp. 3-12)
.
2007
hospital
managers and physicians, that have not been fully mitigated via reforms and regulations. …
Persistent link: https://www.econbiz.de/10015384634
Saved in:
8
Service failure management system : evidence from the Indian hospitality industry
Vikash
;
Kaushik, Neeraj
- In:
International journal of services and operations …
48
(
2024
)
3
,
pp. 395-408
Persistent link: https://www.econbiz.de/10015066785
Saved in:
9
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
10
A novel approach to consumer loyalty : a case study of hospitality service organisations among generations X and Y
Mei Kei Leong
;
Chaichi, Kamelia
- In:
International journal of economics and business …
27
(
2024
)
2
,
pp. 269-293
Persistent link: https://www.econbiz.de/10015063264
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