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The impact of quality manageme...
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International journal of hospitality management
832
International Journal of Contemporary Hospitality Management
504
International Journal of Quality & Reliability Management
408
International journal of contemporary hospitality management
347
Tourism management : research, policies, practice
262
Total quality management & business excellence
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International journal of quality & reliability management
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The TQM Magazine
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International journal of production research
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Journal of hospitality marketing & management
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International journal of productivity and quality management : IJPQM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Health care management review : HCM review
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European journal of operational research : EJOR
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International journal of production economics
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Discussion paper / Centre for Economic Policy Research
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Tourism economics : the business and finance of tourism and recreation
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Journal of hospitality and tourism insights
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Tourism management perspectives : TMP
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The TQM Journal
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Journal of health organization and management
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International Journal of Operations & Production Management
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Journal of business research : JBR
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Journal of health economics
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Journal of travel and tourism marketing
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Springer eBook Collection
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Health care management science
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Quality management journal : QMJ
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Worldwide Hospitality and Tourism Themes
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Industrial Management & Data Systems
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International journal of services and operations management : IJSOM
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Technological forecasting & social change : an international journal
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International journal of six sigma and competitive advantage : IJSSCA
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Socio-economic planning sciences : the international journal of public sector decision-making
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OLC EcoSci
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USB Cologne (EcoSocSci)
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1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
3
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
4
Service failure management system : evidence from the Indian hospitality industry
Vikash
;
Kaushik, Neeraj
- In:
International journal of services and operations …
48
(
2024
)
3
,
pp. 395-408
Persistent link: https://www.econbiz.de/10015066785
Saved in:
5
A novel approach to consumer loyalty : a case study of hospitality service organisations among generations X and Y
Mei Kei Leong
;
Chaichi, Kamelia
- In:
International journal of economics and business …
27
(
2024
)
2
,
pp. 269-293
Persistent link: https://www.econbiz.de/10015063264
Saved in:
6
A systematic literature review on hospitality analytics
Rodrigues, João Paulo
;
Sousa, Maria José
;
Brochado, Ana
- In:
International journal of business intelligence research …
11
(
2020
)
2
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012304770
Saved in:
7
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.
;
La Forgia, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Saved in:
8
The Airbnb paradox : positive employment effects in the hospitality industry
Dogru, Tarik
;
Mody, Makarand Amrish
;
Suess, Courtney
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151974
Saved in:
9
A systematic and critical review of Internet of Things in contemporary hospitality : a roadmap and avenues for future research
Elkhwesky, Zakaria
;
Elkhwesky, Esraa Fayez Youssif
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 533-562
Persistent link: https://www.econbiz.de/10013546067
Saved in:
10
Talent management practices in the extreme context of hospitality sector : an exploratory study
Mousa, Mohamed
;
Arslan, Ahmad
;
Szczepańska-Woszczyna, …
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3502-3518
Persistent link: https://www.econbiz.de/10014432353
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