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Framework for the classification of service standardisation
Weyers, Morné; Louw, Louis - In: The service industries journal 37 (2017) 7/8, pp. 409-425
Persistent link: https://www.econbiz.de/10011760426
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3D printing services : classification, supply chain implications and research agenda
Rogers, Helen; Baricz, Norbert; Pawar, Kulwant - In: International journal of physical distribution & … 46 (2016) 10, pp. 886-907
Persistent link: https://www.econbiz.de/10011623823
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Seeing relationships through the lens of psychological contracts : the structure of consumer service relationships
Guo, Lin; Gruen, Thomas W.; Tang, Chuanyi - In: Journal of the Academy of Marketing Science 45 (2017) 3, pp. 357-376
Persistent link: https://www.econbiz.de/10011684995
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Understanding FinTech start-ups : a taxonomy of consumer-oriented service offerings
Gimpel, Henner; Rau, Daniel; Röglinger, Maximilian - In: Electronic markets : the international journal on … 28 (2018) 3, pp. 245-264
Persistent link: https://www.econbiz.de/10011914522
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Toward a luxury service value taxonomy : empirical evidence and future directions
Conejo, Francisco J.; Cunningham, Lawrence F.; Young, … - In: Services marketing quarterly 41 (2020) 1, pp. 1-21
Persistent link: https://www.econbiz.de/10012179198
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An empirical taxonomy of Knowledge-Intensive Business Services buyers : an Absorptive Capacity approach
Teixeira, Rafael; Suzin, Juliana Ballin; Pacheco, Diego … - In: Industrial marketing management : the international … 108 (2023), pp. 149-164
Persistent link: https://www.econbiz.de/10014227549
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Customer perceptions of service dimensions: cross‐cultural analysis and perspective
Cunningham, Lawrence F.; Young, Clifford E.; Lee, Moonkyu; … - In: International Marketing Review 23 (2006) 2, pp. 192-210
, and Korea perceived and classified a set of 13 services based on multidimensional scaling (MDS). Design …/methodology/approach – A MDS framework was used to map service classifications and actual services in the USA, Korea and France. Results from …/or services on the underlying dimensions. Research limitations/implications – Evidence from diverse cultures implies that …
Persistent link: https://www.econbiz.de/10014827349
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Consumer views of service classifications in the USA and France
Cunningham, Lawrence F.; Young, Clifford E.; Ulaga, Wolfgang - In: Journal of Services Marketing 18 (2004) 6, pp. 421-432
In the services marketing literature, few service classifications are based on how customers view services, and fewer … examined how US and French customers perceived and classified a set of 13 services based on multidimensional scaling. Service … classifications were developed on a perceptual space where the actual services were mapped for two countries, the USA and France. The …
Persistent link: https://www.econbiz.de/10014905031
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No more bullsh*t : securities opinions after Omnicare
Frumento, Aegis; Korenman, Stephanie - In: The journal of investment compliance 16 (2015) 4, pp. 6-13
Persistent link: https://www.econbiz.de/10011438468
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Peoples of the enemy? : Ukrainians and Russians 1995-2011
Grogan, Louise Anne - In: Comparative economic studies 58 (2016) 4, pp. 606-637
Persistent link: https://www.econbiz.de/10011665959