Recently, significant shifts of competitive edge in industry have been sharpening the needs for quality education and … training (QET). “Quality” is conformance to requirements and customer satisfaction. In this context, the authors initiated a … under four categories of customer value and market focus , quality engineering and management , process analysis and …

A simple model for quality has been developed. Provides a framework for both analysis and education on quality issues …, and focuses on the main features of total quality management of communication, commitment, customer focus and continuous …

from a course of project management (PM) education into a project‐centric work place, in order to improve understanding of … the limitations of classroom‐based education at the level of the individual. Design/methodology/approach – The paper … associated with classroom‐based PM education (learning the language, tools & techniques) and identified key barriers to the …