The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations...

This paper examines several aspects of the training and retention of Air Force electronic specialists. The major goal of the study is to investigate the responsiveness of the re-enlistment rate to changes in Air Force remuneration. The study is based on data obtained from the Personnel Research...

In the information age, the key to competitive advantage, claim many contemporary management thinkers, is no longer land or capital but knowledge, and specifically the capacity of organizations to acquire knowledge that translates into ongoing organizational innovations. The learning...