Su, Na; Mariadoss, Babu John; Reynolds, Dennis - In: Journal of Hospitality and Tourism Insights 2 (2019) 4, pp. 377-390
Purpose: Based on persuasion theories, the purpose of this paper is to examine relationships between four types of interactive consumer activities (viewing, liking, sharing and commenting) on hotel brand social networking sites (SNSs) and their cognitive and emotional responses to understand...