Quality consultants are used in ISO 9000 implementation projects especially by many small and medium-sized enterprises. Clients do not always appreciate differences between quality consultants. This paper aims to provide an analytical tool to select the best quality consultant providing the most...

Additive multi-attribute value models and additive utility models with discrete outcome sets are widely applied in both descriptive and normative decision analysis. Their non-parametric application allows preference inference by analyzing sets of general additive value functions compatible with...