Williams, John; Brown, Cheryl; Springer, Anita - In: Benchmarking: An International Journal 19 (2012) 2, pp. 255-276
Purpose – The purpose of this paper is to identify reported barriers to benchmarking and strategies to surmount these … barriers. Design/methodology/approach – The study is a qualitative meta‐analysis of 32 peer‐reviewed sources from January 2005 … benchmarking barriers and to follow best practices for addressing these impediments. Originality/value – Given the limited amount …