Purpose – The purpose of this paper is to identify reported barriers to benchmarking and strategies to surmount these … barriers. Design/methodology/approach – The study is a qualitative meta‐analysis of 32 peer‐reviewed sources from January 2005 … benchmarking barriers and to follow best practices for addressing these impediments. Originality/value – Given the limited amount …

allow for reforming the service into a modern diplomatic service adopting a new institutional culture oriented towards …

Product recall messages represent an essential communication tool in crisis situations. Their function is twofold: to …

demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design … external evaluations. The best practices in risk and crisis communication are then used to assess Red Cross's response efforts …. Findings – This study provides contextual support for the best practices in risk and crisis communication and demonstrates …