Willcocks, Stephen George - In: International Journal of Public Sector Management 15 (2002) 4, pp. 262-280
Suggests that there is a need to explore managerial public sector effectiveness given its complexity and subjective … nature. Argues the case for a multi‐perspective approach to public sector effectiveness, based on specific, inter … of effectiveness. Concludes that managerial effectiveness is essentially about understanding, reinterpreting and making …