Cannavacciuolo, Lorella; Iandoli, Luca; Ponsiglione, … - In: Business Process Management Journal 23 (2017) 2, pp. 329-348
Purpose The purpose of this paper is to present a social network approach for identification of micro-organizational re-design interventions to make more efficient and fluid the knowledge flow in a rehabilitation multidisciplinary team. The structural information of different kinds of knowledge...