-- Chapter 9: Educational Evolution: A Review of MOOCs in Institutes of Higher Education -- Chapter 10: Innovation in a …

relationships between services, production and innovation. The authors discuss the limitations of current theories to explain … service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also …pt. 1. Productivity and performances in services -- pt. 2. Innovation in services and through services …

general hypothesis by looking at three topics: 1. Does innovation lead to an increase in employment growth? 2. Does innovation … boost labour productivity? 3. Does innovation in one period improve innovation performance in subsequent periods? … general hypothesis by looking at three topics: 1. Does innovation lead to an increase in employment growth? 2. Does innovation …

-basierter Augmented Reality Anwendungen -- Augmented Reality für das Wundmanagement: Hands-Free Service Innovation mittels Datenbrillen …

Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and … going beyond the integrated stakeholders. Contents The service-dominant logic perspective on service innovation in service … systems Stakeholder integratio n in service innovation: a passive look from outside The management perspective on stakeholder …

Contents: 1. Service innovation research methods / Flemming Sørensen and Francesco Lapenta -- 2. Quantitative … measurement instruments: a case of developing a method for measuring innovation in service firms / Jon Sundbo -- 3. The critical … incident technique and everyday innovation / Lars Fuglsang -- 4. Laddering method in service innovation research / Niels Nolsøe …