Purpose: This paper aims to explain the effects of national and organizational cultures of boundary spanners on their choices of using three archetype power-based behaviors – dominance, egalitarian and submissive – with supply chain partners. Improved outcomes for global supply chain (GSC)...

Purpose – The purpose of this paper is to investigate the climate for co‐operation, from both the supplier and buyer perspectives, for its impact on co‐operative activities. Climate encompasses the constructs of cross functional barriers, participation by the respondent in strategic...

The productivity and quality of working life of operations within a firm with multiple operating units can be improved by the diffusion of incremental improvements from one unit to another. The opportunities and problems experienced by one large multi‐unit firm in diffusing employee...

Purpose: The purpose of this paper is to explore how different forms of integration interact with environmental dynamism to influence the outcomes of a buyer–supplier relationship (BSR). Specifically, the authors assess the impact of communication, operational process integration (OPI) and...

Purpose: Sustainable operations management is characterized by environmental, social and operational goals. The implementation of routines to protect and direct the effective use of human capital is proposed to potentially improve all three dimensions. However, functional managers with...