Projective identification occurs when an individual or group, unable to bear certain features of their own reality, unconsciously splits these features off and projects them into another individual or group. As these features do not reside in the conscious minds of those who do the projecting,...

The concept of “winners” has become a popular motif in the design of training programmes, especially in the area of customer service. This paper examines the case of one such training programme at “CapitalAirport”, with the purpose of understanding how the “winners” idea was...

IntroductionPART I - National experiences 1 Rise and decline of standards in UK school meal provision, 1980-2022 Mark Steinand Yiannis Polychronakis2 Sustainable public food procurement in English higher educationPenelope Giosa3 Public procurement and local food in Sweden, Denmark and the UK...