Chakraborty, Samyadip; Mandal, Santanu - In: Benchmarking: An International Journal 26 (2019) 3, pp. 753-772
Purpose: Healthcare services have enormous potential for growth in the country. However, the drivers of clinical productivity are yet to be explored. The purpose of this paper is to examine the effect of clinician buy-in, clinician ease of use, clinician work stream flexibility and device...