Purpose: Events play a strategic role to attract tourist flows especially during the low season. The purpose of this paper is to explore the gap between consumers’ expectations and actual satisfaction at cultural events. Design/methodology/approach: A principal components analysis identifies...

This paper investigates residents’ preferences of investment in cruise tourism, taking its externalities into full account. The research involved data collection in the port of call of Messina (Sicily, Italy), during the peak cruise season in 2011. A mixed generalized ordered logit analysis,...

This paper investigates residents' preferences of investment in cruise tourism, taking its externalities into full account. The research involved data collection in the port of call of Messina (Sicily, Italy), during the peak cruise season in 2011. A mixed generalized ordered logit analysis,...

This paper analyses the productivity of the hospitality sector (hotel and restaurants) in Italy at a regional level by using a mix of non-parametric and parametric approaches. A novel pooled-truncated and spatial analysis is employed, based upon a window data envelopment analysis (WDEA), where...