Administration service centers (ASCs) are the beginning of the one-stop service in Chinese government besides electronic government. The purpose of this paper is to provide a practice report and a theoretical analysis of such an organisational innovation in public service. The methodologies are...

Local government in Finland has undergone considerable restructuring since 2005 as a number of new larger municipalities (mergers) and partnership areas between social and health sector service producers have been formed. Employees and the quality of their working life have not been among the...

Purpose – Alongside public agencies and private firms, non-profit organizations (NPOs) play a vital role in the delivery of human services in a number of advanced nations. The purpose of this paper is to advance a theory of leadership to try to explain how NPOs can overcome the various forms...

Since Ghana gained political independence from British colonial rule in 1957, the country has had a number of administrative reforms that covered varied subjects, including ministerial restructuring, decentralisation, revision of schemes of service and pay and grading systems, motivation and...