This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from...

"This book explores technical integration challenges with a focus on identifying a viable solution on how to enable rich, flexible, and responsive information links, in support of the changing business operations across organizations"--Provided by publisher.

This book contains the refereed proceedings of the 17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016, and the 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016, held together with the 28th...