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Excellent products or servitisation? : analysing retailers' preference before and after a loyalty programme

Vila-Lopez, Natalia; Kuster-Boluda, Ines - In: Total quality management & business excellence : an … 28 (2017) 12, pp. 1378-1392

Persistent link: https://www.econbiz.de/10011781629

Influence of the internet on retailer's perceived quality in the generation of retailer's brand equity

Gallart-Camahort, Valentín; Fiol, Luis Callarisa; … - In: Vision : the journal of business perspective 27 (2023) 1, pp. 33-47

Persistent link: https://www.econbiz.de/10014229698

Building resilience in retail supply chains : lessons learned from COVID-19 and future pathways

Butt, Atif Saleem - In: Benchmarking : an international journal 29 (2022) 10, pp. 3057-3078

Persistent link: https://www.econbiz.de/10014231635

The role of retailers during brand scandals : insights from a case study

Kapoor, Sunaina; Banerjee, Saikat; Signori, Paola - In: International journal of retail and distribution management 50 (2022) 2, pp. 276-298

Persistent link: https://www.econbiz.de/10013397960

Supply chain security

In: Strategic Direction 38 (2022) 4, pp. 14-15

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Persistent link: https://www.econbiz.de/10015012092

How cashback strategies yield financial benefits for retailers : the mediating role of consumers' program loyalty

Vieira, Valter Afonso; Agnihotri, Raj; Almeida, Marcos … - In: Journal of business research : JBR 141 (2022), pp. 200-212

Persistent link: https://www.econbiz.de/10013167968

Factors that influence consumer loyalty of services acquired via the internet in Mexico

Juárez-Lóopez, Berenice; Ruiz-Santoyo, Grace Aileen - In: Journal of electronic commerce in organizations : the … 17 (2019) 4, pp. 16-29

Persistent link: https://www.econbiz.de/10012133069

Can sharing with others whom consumers can't see increase their sense of community? : an examination of social presence on sharing platforms

Woo, Hongjoo; Shin, Daeun Chloe; Kim, Naeun; Tong, Zhenghao - In: Journal of retailing and consumer services 76 (2024), pp. 1-12

Persistent link: https://www.econbiz.de/10014460867

The influence of experiential marketing on customer satisfaction and loyalty

Carmo, Inês Santos do; Marques, Susana Henriques; … - In: Journal of promotion management : innovations in … 28 (2022) 7, pp. 994-1018

Persistent link: https://www.econbiz.de/10013357212

The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective

Plewa, Carolin; Conduit, Jodie; Quester, Pascale; … - In: Journal of Business Ethics 127 (2015) 3, pp. 643-659

influence consumer perceptions of CSR image and subsequent consumer behaviour. Data collected using an online survey in … mediated by others-centred attributions. CSR image, in turn, strengthens affective and cognitive loyalty as well as word …

Persistent link: https://www.econbiz.de/10011242133

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