Mele, Cristina; Pels, Jacqueline; Polese, Francesco - In: Service Science 2 (2010) 1-2, pp. 126-135
[Modified excerpt] Systems theory is an interdisciplinary theory about every system in nature, in society and in many scientific domains as well as a framework with which we can investigate phenomena from a holistic approach. Systems thinking comes from the <i>shift in attention from the part to...</i>