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Service operations in public s...
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International Journal of Public Sector Management
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223
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Services marketing quarterly
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International journal of quality & reliability management
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International Journal of Contemporary Hospitality Management
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International Journal of Quality & Reliability Management
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Journal of travel and tourism marketing
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1
Assessing organizational culture in public mental healthcare service organizations
Prodromou, Maria
;
Papageorgiou, George
- In:
Journal of health organization and management
36
(
2022
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10013367291
Saved in:
2
The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Nawafleh, Sahem
- In:
International journal of public sector performance …
6
(
2020
)
1
,
pp. 17-35
Persistent link: https://www.econbiz.de/10012178521
Saved in:
3
Critical success factors of lean in the public services sector : the case of the Greek citizen's service centers
Keramida, Efthalia
;
Psomas, Evangelos L.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2304-2321
Persistent link: https://www.econbiz.de/10014457688
Saved in:
4
Organizational commitment and professionalism to determine public satisfaction through good governance, public service quality, and public empowerment
Nor, Rojikin
;
Gani, A. Juli Andi
;
Saleh, Choirul
;
Amin, …
- In:
International review on public and non-profit marketing
19
(
2022
)
1
,
pp. 191-217
Persistent link: https://www.econbiz.de/10013168700
Saved in:
5
Organizational commitment and professionalism of State Civil Apparatus to determine public satisfaction through good governance, public service quality and public empowerment
Rojikinnor
- In:
Journal of social and economic development
22
(
2020
)
2
,
pp. 401-413
Persistent link: https://www.econbiz.de/10012300494
Saved in:
6
Reforming fire and rescue services : a comparative study of Estonia and Georgia
Puolokainen, Tarmo
- In:
International journal of public sector management : IJPSM
30
(
2017
)
3
,
pp. 227-240
Persistent link: https://www.econbiz.de/10011703628
Saved in:
7
An institutional theory perspective on public sector reform and service performance reporting by New Zealand universities
Rana, Tarek
;
Ahmed, Zahir
;
Narayan, Anil Kumar
;
Zheng, …
- In:
Journal of accounting & organizational change : JAOC
18
(
2022
)
3
,
pp. 461-484
Persistent link: https://www.econbiz.de/10013365550
Saved in:
8
Public services and charities : accounting, accountability and governance at a time of change
Hyndman, Noel
;
McKillop, Donal G.
- In:
The British accounting review : the journal of the …
50
(
2018
)
2
,
pp. 143-148
Persistent link: https://www.econbiz.de/10011850465
Saved in:
9
Mainstreaming equality : challenges and opportunities for public management
Speeden, Stuart
- In:
Emerging and potential trends in public management : an …
,
(pp. 47-72)
.
2012
Persistent link: https://www.econbiz.de/10014312286
Saved in:
10
Special issue: public service motivation : beyond the boundary of public management
Boyd, Neil
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012258612
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