This book contains the refereed proceedings of the 17th International Conference on Business Process Modeling, Development and Support, BPMDS 2016, and the 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2016, held together with the 28th...

The obligation to become more competitive and effective in providing better products and services requires enterprises to transform from traditional businesses into networked businesses. One of the challenges faced by a network of enterprises is the development of interoperability between its...

Purpose – Most of the process models concentrate on who does what, when, i.e. on the description of the operational performance of tasks. The goal driven approaches try to establish a close relationship between the “whys” and the “whats”. The former captures the strategic goals of the...

This paper investigates the effect of construct redundancy on readers' understanding of conceptual models. Conceptual models play a crucial role in understanding the domain related to information system development. The clarity of such models can be compromised if they are constructed using a...