Braun, Stephan; Hernandez Bark, Alina S.; Kirchner, … - In: International journal of business communication : IJBC … 56 (2019) 1, pp. 50-81
different communication channels (i.e., telephone, face-to-face, email) regarding quality and quantity. Employees’ job …. Employees perceived face-to-face communication to be of higher quality than telephone and email communication, and they …