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Human resource empowerment : development and validation of a measurement tool
Pradhan, Rabindra Kumar; Panda, Madhusmita - In: Global business review 22 (2021) 4, pp. 1019-1037
Persistent link: https://www.econbiz.de/10012591655
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Structural empowerment, psychological empowerment, and work engagement : a cross-country study
Monje Amor, Ariadna; Xanthopoulou, Despoina; Calvo, Nuria; … - In: European management journal 39 (2021) 6, pp. 779-789
Persistent link: https://www.econbiz.de/10013206203
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Exploring a model of servant leadership, empowerment, and commitment in nonprofit organizations
Allen, Stuart; Winston, Bruce E.; Tatone, Gia R.; … - In: Nonprofit management & leadership 29 (2018) 1, pp. 123-140
Persistent link: https://www.econbiz.de/10011969430
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Impact of structural empowerment on organizational commitment : the mediating role of women's psychological empowerment
Aggarwal, Arun; Dhaliwal, Ran Singh; Nobi, Kamrunnisha - In: Vision : the journal of business perspective 22 (2018) 3, pp. 284-294
Persistent link: https://www.econbiz.de/10011920211
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Empowerment in the public sector : testing the influence of goal orientation
García-Juan, Beatriz; Escrig-Tena, Ana B.; Roca Puig, … - In: Public personnel management 48 (2019) 4, pp. 443-470
Persistent link: https://www.econbiz.de/10012179696
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Frontline employee empowerment and perceived customer satisfaction
Proença, Teresa; Torres, Ana; Sampaio, Ana Sofia - In: Management research : the journal of the Iberoamerican … 15 (2017) 2, pp. 187-206
Persistent link: https://www.econbiz.de/10011772647
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How enterprise social media shapes employee job performance : a technology affordance lens
Huang, Xinyao; Norhayah Zulkifli - In: International journal of innovation and technology … 20 (2023) 7, pp. 1-23
Persistent link: https://www.econbiz.de/10014435745
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Frontline employee empowerment and perceived customer satisfaction
Proenca, Teresa; Torres, Ana; Sampaio, Ana Sofia - In: Management Research: Journal of the Iberoamerican … 15 (2017) 2, pp. 187-206
Purpose The purpose of this paper is to examine the influence of structural empowerment, psychological empowerment and intrinsic motivation on perceived customer satisfaction in contact centers. Design/methodology/approach A questionnaire was conducted among 703 employees of a contact center....
Persistent link: https://www.econbiz.de/10014950147
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Analyzing the relationship between structural empowerment and perceived supervisor support
Ozbozkurt, Onur Basar; Yesilkus, Fatma; Korkmazyurek, Haluk - In: Journal of transnational management : the official … 26 (2021) 1, pp. 4-17
Persistent link: https://www.econbiz.de/10012497313
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Voice as an empowerment practice : the case of an Australian manufacturing company
Viveros, Hector; Kalfa, Senia; Gollan, Paul J. - In: Advances in industrial and labor relations 24 (2018), pp. 91-112
Persistent link: https://www.econbiz.de/10012228379