Ponsiglione, Cristina; Ippolito, Adelaide; Primario, … - In: Management Decision 56 (2018) 10, pp. 2148-2171
Purpose: The purpose of this paper is to explore the configuration of factors affecting the accuracy of triage decision-making. The contribution of the work is twofold: first, it develops a protocol for applying a fuzzy-set qualitative comparative analysis (fsQCA) in the context of triage...