Foreword -- Acknowledgements -- Planning for products and customers / John King -- Regulatory framework / Ron Bartsch -- Market, product and customer / Rodney Williams -- Business strategy and airline models for operating managers / John King -- Network design strategies / Markus Franke --...

This study designed and conducted a survey to examine the safety climate of the flight crew of an Asia-Pacific airline. The survey instrument collected responses of flight crew to a list of statements deemed relevant to their safety climate. Exploratory factor analysis identified and confirmed...