Purpose: Grocery sellers that have entered the online business must now carry out order fulfilment activities previously done by the customer. Consequently, in a context of online sales growth, the purpose of this study is to identify and implement best practices in order to redesign the order...

The main focus of this work is to prove the effectiveness of a fuzzy mathematical programming approach to model a supply chain production planning problem with uncertainty in demand. A fuzzy optimization model that takes into account the lack of knowledge in market demand is developed. This work...

Purpose: The purpose of this paper is to propose and validate a framework for improving efficiency in road transport based on key performance indicators (KPIs) and personnel participation. The use of the “Overall Equipment Effectiveness” (OEE) indicator is widespread in factories. The...