Martelli, Peter F.; Rivard, Peter E.; Roberts, Karlene H. - In: Journal of Health Organization and Management 32 (2018) 5, pp. 674-690
Purpose: Given the pace of industry change and the rapid diffusion of high reliability organization (HRO) approaches, lags and divergences have arisen between research and practice in healthcare. The purpose of this paper is to explore several of these theory-practice gaps and propose...