From a comprehensive database of monthly sales of comic books and literature books in France over the period 2003 to 2007, we show that (i) bestsellers got smaller market shares online than offline, contrary to medium- and low-sellers; (ii) both online and offline sales shift from the head of...

Despite the lack of a clear definition of the concept, “cultural diversity” has remained a core issue for more than a decade (WTO, UNESCO, etc.). The aim of this paper is to begin to fill this gap. We argue that cultural diversity is a multi-dimensional concept and that accurate metrics must...

Several previous studies have highlighted the role of feedback mechanisms in the success of electronic marketplaces. This paper contends that the effectiveness of online feedback mechanisms passes through two channels, namely a ‘reputational’ effect that has been largely documented in the...