Sigala, Marianna (ed.); Fang, Marcela (ed.); … - 2024
Chapter 1. Introduction: Case Based Research in Tourism, Travel, and Hospitality - Rethinking Theory and Practice … Bed: Scaling up a Platform Business in the Hospitality Industry -- Chapter 8. Cutting Retention With a Knife: Managing …. Closing the Service Innovation Gap in Hospitality Management: The Case of a Fast Food Chain in Switzerland -- Chapter 11 …