Chapter 1: Signs, patterns and systems -- Chapter 2: What is Design? -- Chapter 3: Designing Organization -- Chapter 4: Projects of Design -- Chapter 5: Investigating domains of organization -- Chapter 6: Engaging with problem situations -- Chapter 7: Making sense of business activity -- Chapter...

This text reviews the significance of the business process reengineering trend for management practice. The authors show how term and practice shaped the adopted policies of downsizing restructuring and emphasis on process rather than task