Jambulingam, Thani; Kathuria, Ravi; Nevin, John R. - In: International Journal of Pharmaceutical and Healthcare … 3 (2009) 4, pp. 305-322
Purpose – The purpose of this paper is to understand how fairness garners loyalty by breeding trust in the pharmaceutical wholesaler‐pharmacy relationship. Specifically, the paper seeks to understand if the two dimensions of fairness – procedural and distributive – contribute differently...