This book addresses flexibility of both business and information systems through component technology at the nexus of three seemingly unrelated disciplines: service-oriented architecture, knowledge management, and business process management. It presents research on agile, adaptive processes and...

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students,...

<title>Abstract</title> The US Federal Aviation Administration (FAA) has been investigating early warning accident prevention systems in an effort to prevent runway collisions. One system in place is the Airport Movement Area Safety System (AMASS), developed under contract for the FAA. AMASS internal logic is...

The changing economic and labor conditions have motivated firms to outsource professional services activities to skilled personnel in less expensive labor markets. This offshoring phenomenon is studied from a political, economic, technological and strategic perspective. Next, an analytical model...

The telecommunications industry in Mexico has recently experienced a significant change in its regulatory and market structure. After many years of government control, telecommunications services had deteriorated to the point where they were unable to satisfy the needs of a large fraction of the...

While the evolving high bandwidth information highways provide the infrastructure for attaining “physical connectivity” across computing resources and information systems, the “on/off” ramps to such highways are still at a primitive stage. Huge manual effort is currently expended to...