Purpose – The purpose of the study is to investigate loyalty building and the creation of affectionate bonds in the consumer‐firm dyad. Design/methodology/approach – The study relies on face‐to‐face personal interviews in the context of grocery store retailing. Findings – The results...

We treat the banking system as a traded credit portfolio and calculate systemic risk capital as the amount of capital that insures the portfolio's value against unexpected losses. Using data from the largest global financial institutions, we find evidence of extreme event dependence between...

Banks that choose credit rating models for capital calculations depending solely on an accuracy criterion may overlook the effect of their selection on the rating migration that could lead to higher capital requirements. Although most of the recognised factors affecting migration such as...

Purpose: Positioned in the e-retailing field, this study aims to investigate the effect of the retail store’s atmosphere on consumer behavior in 3D online shopping environments, focusing on store layout as a critical influential factor. Design/methodology/approach: The research uses a mixed...