Purpose – The purpose of this study is to investigate empirically the impacts of outsourcing, and to examine the relationship between the outsourcing process and organizational performance in hotels. Design/methodology/approach – Data for the study were obtained from 80 hotels in the city of...

Purpose – The purpose of this paper is to focus on developing and validating a multidimensional measure of work-related age-based stereotypes (WAS) scale. Design/methodology/approach – Based upon a review of the literature, a three-dimensional stereotype content model including both negative...