Looking beyond the shiny surface of Potsdamer Platz, a designer micro-city within Berlin's city center, this book goes behind-the-scenes with the cleaners who pick up cigarette butts from sidewalks, scrape chewing gum from marble floors, wipe coffee stains from office desks and scrub public...

The corporate micro-city Potsdamer Platz: cleaners' presence from below -- Characters from the corporate underworld: Alex, Ali, Luisa, and Marcel -- From feces to flowers: the sweat, shame, disgust, pride and fun of working with dirt -- Separate in the same boat: others and allies among cleaners...

Secrecy is endemic within organizations, woven into the fabric of our lives at work. Yet, until now, we've had an all-too-limited understanding of this powerful organizational force. Secrecy is a part of work, and keeping secrets is a form of work. But also, secrecy creates a social order-a...