In the twenty-first century, classic organization forms will be replaced by new forms of network organization. Specifically, the provision of complex, multi-optional and high-quality services raises numerous issues of managing and analysing network organizations in the service economy, not least...

The most recent global and regional developments bring about a change in vocational needs required from new recruits in the tourism industry and ask for revised training programmes to be introduced by future decision‐makers (Hofstetter 2004). Several studies have been conducted in terms of job...

Globalization and internationalization tendencies imply new challenges for small and medium‐sized enterprises (SMEs), which are either facing the pressure to achieve short‐term profits, or have to attract new market segments by means of long‐term strategies. This trend raises the question...

Purpose – Co-operation activities play a central role for the development of a tourism destination, and require a co-operative approach among numerous different actors to manage and market a tourism destination. This paper aims to describe the characteristics of leadership networks in tourism...

Lokale und regionale Räume sind das Resultat der Verdichtung wirtschaftlicher, politischer, sozialer und kultureller Aktivitäten. Sie konkurrieren untereinander, bieten aber auch ein gestaltbares Handlungsumfeld. Die Steuerung ihrer Entwicklung, um ihre Wettbewerbsfähigkeit zu unterstützen,...

Purpose – This paper aims to show the economic impact of congress tourism and the sectors involved. In South Tyrol congress tourism may be considered niche tourism. It does not concern the South Tyrolean valleys, where tourist impact is high, but only the main towns....

Purpose – The purpose of this paper is to discuss the importance of cross‐sectoral co‐operations and the potential role of tourism organizations in an integrated location management system, using the regional governance approach. The coordination between participants and the development of...

Purpose – Minority areas, with their cultural distinctiveness and a strong tendency to cultivate and preserve cultural identities, can offer guests special added value as tourist destinations. This study seeks to address whether and to what extent locals and guests of tourist areas populated...