Given the fact that the effectiveness of safety management systems (SMS) have reached a no‐improvement plateau in most organisations in Hong Kong, those involved in SMS would agree that change is needed to give safety a continuous improvement momentum. The concepts, principles, tools and...

Purpose – The purpose of this paper is to explore recent technological and methodological developments in the evaluation of audience behaviour at planned events and discuss the implications for researchers in this field, particularly the advantages of evaluating in real‐time. The creation...

Purpose – this paper aims to describe how UK facility‐services company ISS has improved its human resource management and client service using a new time and attendance management system. Design/methodology/approach – The paper outlines the particular HR management challenges facing ISS...

Purpose – This paper aims to present research undertaken in the biggest factory in Greece (Aluminium of Greece SA), pertaining to the transfer of training on safety in the workplace. Design/methodology/approach – Several factors (thought to affect training transfer) were measured, in order...

The emergence of implementation and certification of structured management systems, such as the occupational health and safety management system, implies that companies should be able to measure the results and achievements from such implementation. This paper focuses on the description and...

Purpose – The purpose of this paper is to extend the debate over the regulation of corporate behaviour in the area of health and safety to the question of implementing corporate social responsibility. Whereas the debate was based on the protection of workers, in particular, by health and...