Purpose – The purpose of this paper is to show how blogging has grown as an online phenomenon. Design/methodology/approach – Examines the way that blogs have become a phenomenon that embrace private authors who go online to write personal diaries through to representatives from different...

Purpose – The aim of this paper is to gain insight into the implications of the proliferation of social software like blogs, message boards and consumer review sites, etc. and its consequences for the hotel industry. Design/methodology/approach – The paper draws on literature from journals,...

To stay at the forefront of new technology, small and medium‐sized enterprises (SMEs) can be assisted through Internet and Web sites providing innovation and technology support services. The cost of the latest technology, including hardware, training and personnel, however, can be...

Purpose – The purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective. Design/methodology/approach – An empirical case study using an interview‐based research agenda is adopted. After reviewing...

Purpose – This paper aims to gauge the feasibility of workflow technology as a potential solution to facilitating citizen participation in policy‐making processes. The gaps in and future direction of a current workflow models to be used to automate policy‐making processes are to be...

Purpose – Examination of the challenges of dependence on the private sector of public‐sector projects is the central concern of the paper. With ongoing research suggesting that dependence on the private sector is inevitable, this paper tries to assess whether the dependence is an imperative...

Purpose – The main objective of this paper is to analyse how important the previous experience of firms with different information technologies is for their acceptance of web procurement. Design/methodology/approach – To analyse the different types of experience a study was conducted using...

Purpose – The purpose of this paper is to explore the use of LexiURL as a Web intelligence tool for collecting and analysing links to digital libraries, focusing specifically on the National electronic Library for Health (NeLH). Design/methodology/approach – The Web intelligence techniques...