The Social Fund relies on officials to judge the merits of applications for assistance within a closely circumscribed framework of directions and guidance. Variations in the treatment of cases are inevitable in such a framework. However, the variations are not readily explicable in terms of the...

The processes by which feedback is gathered from students and courses evaluated provide challenges and difficulties. How much feedback is needed? Which instruments should be used? When should the feedback be gathered? From whom should the feedback be gathered? What does the feedback tell us?...

Purpose – The purpose of this paper is to provide an introduction to the new journal, its history, scope and ambitions. Design/methodology/approach – The paper reviews the current growth in interest in ethnographic research in organizational and management studies, reflected not least in the...