Examines the behaviour of hotel employees who, even when they say they are “satisfied”, move from job to job for reasons unrelated to that “satisfaction”. Suggests that an important reason for leaving jobs is that such movement may represent an important way to “get ahead”. Reports...

The importance of decision maker interpretations in determining organizational responses to performance downturn is underscored and incorporated into a model proposed by Ford and Baucus (1987). In this study, we adapted a Ford and Baucus model to examine 25 organizations in an area of economic...

This study examines how deans and associate deans of a group from similar universities use networking. Specifically, we consider whether the deans, traditionally considered to perform boundary‐spanning functions, make more use of external networking than do the associate deans, who are their...

Purpose – Seeks to conduct serious academic study of the Generation X phenomenon. Design/methodology/approach – Considers how the literature (primarily the popular press) has viewed the contrast between Generation X and its predecessor, the Baby Boomer generation. Uses Fey's acceptance of...

In this research, the authors examine the relationships between findings from several potentially‐related literature streams including a prescriptive body of communication theory involving supervisor‐subordinate communication, contingency ideas involving use of coaching/directive vs...

In this study, we discuss the development of an instrument to examine subjects' awareness of and intentions to behave in accordance with what has become known as the 'green movement'. Environmental friendliness and sustainability are the major concerns of green products, green manufacturing and...

Examines two distinctly different reasons for resistance to total quality management (TQM) in US corporations. One of these is that workers will perceive TQM as controlling rather than empowering: in effect, seeing it as a ploy to get them to work harder for fewer rewards. Alternatively, it may...

Reports an initial study to validate a brief instrument which could be useful as a tool to permit researchers to gain insight into a construct termed QM maturity – the quality of an organization’s adoption of (QM) programs. Notes that investigators have frequently confounded the length of...