This paper investigates the linkage between one aspect of supply chain strategy and TQM principles and outcomes. We empirically test the relationship among strategic quality planning, supplier-based relationships, and some TQM practices such as product design, product innovation, dependable...

The strategic process in operations (SPO) is influenced by the increasing environmental dynamism in the marketplace. Considering organizational knowledge as the support of the whole strategic process, managers may choose their objectives based on previous experiences. Manufacturing strategic...