This paper presents a discourse for embedding the new discipline of service science. It argues for service science to be free of the paradigmatic research influences of existing disciplines and propose service science as an integrative discipline of engineering, technological and, social...

We use an innovative survey tool to collect management practice data from 732 medium sizedmanufacturing firms in the US, France, Germany and the UK. These measures of managerialpractice are strongly associated with productivity, profitability, Tobin’s Q, sales growth and survivalrates....