Twenty years ago strategy was synonymous with formalised strategic planning. Nowadays, althoughstrategic planning systems still exist in organisations, they are not seen as the main or only vehiclethrough which strategies actually develop. It is recognised that other managerial processes play...

We live in a world that moves at a bewildering speed. At work we are bombardedby information. There is written information in the form of reports, team workingdocuments, schedules, regulations, emails and much more. Not to forget all theinformation provided verbally in meetings and other face to...