Performance improvement in supply chains, taking into account customer demand in the tactical planning process is essential. It is more and more difficult for the customers to ensure a certain level of demand over a medium term horizon as their own customers ask them for personalisation and fast...

To improve the supply chains performance, taking into account the customer demand in the tactical planning process is essential. It is more and more difficult for the customers to insure a certain level of demand over a medium term period. Then it is necessary to develop methods and decision...

This communication presents a method to support the customer in the choice of a procurement plan when the gross requirements are ill-known, in a context of collaboration with the supplier. A general model of imperfect parameter representation is suggested, imperfection gathering uncertainty...